There are dozens of cleaning companies in New York City, and most of them look the same from their websites. These five checks help you compare providers before booking.
Five checks before you book
- Verify insurance and bonding. Ask for proof before the first visit, and ask what happens if something is damaged or goes missing.
- Get the scope in writing. The quote should list the rooms, the tasks and what counts as an extra. If it is vague, the price will be too.
- Check reviews by volume, not just stars. A 4.8 from 779 reviews is a stronger signal than a 5.0 from 20. Read the one- and two-star reviews to see how the company handles problems.
- Confirm supplies and equipment. Some companies bring everything; others expect you to provide a vacuum or cleaning products. Know which before the day.
- Confirm the re-clean policy. Ask whether the company will return to address issues, and get the policy in writing.
Compare quotes on the same job
Once you have a shortlist, request quotes through this directory — it costs nothing, and you can compare two or three companies on the same job before you commit.